Home Appliances Smart Service

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About Home Appliances Smart Service

SmartHQ: Your Connected Home Command Center

Effortlessly control your smart appliances from GE Appliances, Profile, Café, Monogram, Fisher & Paykel, and Haier – all in one app.

KEY FEATURES:

  • REMOTE CONTROL – Monitor and control your appliances from anywhere, ensuring peace of mind and convenience.
  • STAY INFORMED - Receive timely notifications about your appliances, including alerts and updates.
  • SOFTWARE UPDATES - Keep your appliances running smoothly with the latest software updates and access new features as they become available.
  • PERSONALIZED EXPERIENCE - Create shortcuts for frequently used functions and download new appliance modes.
  • VOICE INTEGRATION – Add your appliances to Amazon Alexa and Google Home hubs for voice control.
  • MONITOR ENERGY & WATER USAGE - Gain insights into your appliance's energy and water consumption, helping you make informed choices.
  • ENHANCED COOKING EXPERIENCE - Generate cooking recipes using Flavorly AI. Monitor your oven's progress with the built-in camera and pair accessories such as smart cookware and probes.
  • CONVENIENT PRODUCT REGISTRATION - Register all your GE appliances, even non-Wi-Fi models, for quick access to manuals, specs, and support.
  • GET EXPERT HELP - Access the SmartHQ Assistant for answers to your appliance questions.
  • PROACTIVE SERVICE - Receive service alerts when your appliance needs attention and use the diagnostics tool to troubleshoot issues.
  • SCHEDULE SERVICE - Schedule a technician visit or access appliance support contact information.
  • Note: Features may vary depending on your appliance model and country of residence.

REMOTE CONTROL REQUIREMENTS:

Requires a compatible SmartHQ-enabled appliance or SmartHQ Connect module. SmartHQ Connect modules can be purchased online: https://www.geapplianceparts.com/store/parts/spec/PBX23W00Y0?SpecType=SpecType.

OPTIONAL APP PERMISSIONS:

  • Wi-Fi, and Bluetooth/BLE
  • Used for commissioning nearby appliances.
  • Notifications
  • Used for product updates and status notifications.
  • Camera/Media Files
  • Used for Flavorly Picture to Recipe feature.
  • To scan QR codes to add appliances.
  • To scan product barcodes and provide recipes.
  • Precise Location
  • Used for enabling Automation feature (i.e. Home/Away mode).

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